Our Services
Help Centre
Customer reviews
Contact Us
More
If your terminal stops or struggles with printing
If your machine is struggling to charge or hold its power, this guide will be your best friend. Power Issues can massively effect printing too!
If your iWL is showing "No Connection" when trying to process a transaction
If your card terminal (Ingenico) is displaying "BAD MAC" when trying to process a transaction
Renewing settings on your card terminals after switching to a new bank accountt
If your Move 3500/5000 is showing "No Connection" when trying to process a transaction
When you try to take a transaction and it says "Bad Password"
Turning it off and on again can resolve an inconcievable amount of issues, it should always be your first port of call!
Upon receiving a replacement battery, or to use power from another machine
When you can take transactions via inserting a card but not contacless
If your card terminal (PAX) is displaying "Invalid MAC" when trying to process a transaction