The solution for this depends on the type of your machine, if you're unsure, tap Identifying your Terminal below
I have an Ingenico Machine
This likely needs configured our end or a replacement sent out. Please submit a ticket below
I have a Teya Machine
In this case, press down on the lid when taking a payment to test. Contacless is given it's power by the copper pins just underneath the lid. Ultimately please call Teya to organise your next steps -
I have an PAX Machine
In this case, please call Service Logistics to organise your next steps -
🔍 Identifying your Terminal
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