When your phone has no connection, the 3 lights found on your base (reciever can tell a lot.
Should all lights be green, try unplugging it from the wall, wait 30 seconds and plugging it in again.
Failing that, work through the following:
If there's no 'internet' light
Ensure the ethernet cable (usually a thick cable with a clip on the end) is plugged securely into the back of your router
Check that your internet is working (WiFi on your phone)
If the base is plugged into another device from your router, ensure it's working
If there's no lights at all
Check the power source to the base. This can only indicate the device has no power,
If there is no 'Handset' light
Ensure the handset has power, of not check the charging dock is plugged in.
Restart the phone base - this is the square box with the 3 lights on
Power off for 30 seconds and back on again and give the base 2-3 minutes to reconnect to your phones. All 3 lights should come back on.
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